Tackling Bullying and Harassment
A dramatic rise in the profile of bullying and harassment in the workplace over recent years presents complex and far reaching challenges. Picking up on bullying behaviours and the causes quickly enough is vital to prevent it permeating the culture of an organisation.
Some facts about bullying and harassment:
- It compromises the performance of your organisation, its managers and workforce
- It can be reflected in your customers’ experience
- It compromises your duty of care to employees and colleagues
- It renders organisations non-compliant with The Equality Act
- The cost of bullying and harassment can be high.
Creating an inclusive culture is the route to addressing and eliminating bullying and harassment. Senior leaders have an enormous role to play in influencing an inclusive culture. Throughout an organisation, an inclusive culture empowers individuals to examine their personal impact and take responsibility for it.
Responsible organisations have a bullying and harassment policy and work on solving the issue quickly and informally. However they focus on WHAT to do – rarely on HOW to do it. Our training programmes link policy to practice and focus on HOW to resolve discord, enabling participants to choose a solution that suits their personal style. We illustrate how to tackle inappropriate language and behaviour in all its forms.
Through interactive training programmes to build inclusive leadership, culture and values, we help organisations address bullying and harassment.
Our training is designed for:
Leaders – exploring leadership styles, creating an inclusive culture, having difficult conversations, performance management, robust leadership vs bullying, leaders as role models.
All staff – bystander responsibility, recognizing inappropriate behaviour and language, clarifying bullying and harassment, tools to challenge constructively, support available.
Bullying and harassment champions/advisers – developing the tools and practical skills to successfully fulfill the role of first point of contact for victims or bystanders of bullying and harassment.
“Garnett Interactive turn traditional learning approaches on their head: rather than starting with the theory and trying to apply it, participants are plunged head-first into a real-life situation and need to think their way around it. This was key to delivering the culture change we are aiming for.”
Gloucestershire County Council
Bullying – bad for business, bad for people
Managing people effectively means getting the best out of everyone in the team. This involves valuing their contribution, giving feedback constructively and engaging with the whole team to make sure they are working collaboratively to achieve their objectives. How, what and when you communicate is critical. The pressure to achieve can mean individuals fall into patterns of behaviour that leave people feeling unvalued, undermined and humiliated. This is bullying and it’s never acceptable. Read more…