Background
Encouraged by the active participation in a recent People Survey, Oxford University wished to explore Responsible Bystander Training. Building on the momentum of existing Equality, Diversity, and Inclusion (EDI) working group discussions and to further empower positive change, the University wished to incorporate a unique and engaging element – an interactive drama-based training solution.
Task
Topics
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The 4 D's of Active Bystander
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Individual and organisational responsibility in building an inclusive culture
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Promoting inclusive behaviours, positive change and role-modelling
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Building bystander confidence
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Micro-agressions
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Bullying vs Banter
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Psychological safety
Empowering employees to intervene in unacceptable behaviours, requires a shift in workplace culture. Garnett Interactive were enlisted to develop an experiential training programme with focus on:
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Increasing department-wide understanding of the role and responsibilities of an active bystander,
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Build confidence in employees to take action and speak up when they witness concerning behaviours.
Solution
To design a bespoke training programme, by conducting extensive
research and interviews with staff. This in-depth understanding
allowed us to create scenarios which mirrored the environments
and lived experiences within the university. The programme created a “mirror effect” by showcasing recognisable scenarios - using professional actors - that reflected existing behaviours and departmental culture. By acting as witness to the scenario, delegates could discuss and explore potential barriers to why the Bystander didn’t feel comfortable stepping in or reporting the interaction to their manager. This self-reflection created a dissolve for participants to identify areas for improvement and opportunities for active bystander intervention. Enhanced by engaging professional actors, participants were allowed to practise effective ways to intervene and call out inappropriate behaviour. The workshops delved into the concept of psychological safety in the workplace. By fostering a sense of security, the programme empowered participants to speak up without fear of reprisal. Participants were encouraged to advise and challenge the characters on potential bystander interventions. This active participation solidified their understanding and provided practical application of the learned skills.
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This tailored approach ensured the training resonated with the participants, creating a more realistic and impactful learning experience.
Results
This training programme marked a successful first step towards building a more positive and productive work environment. The programme sparked active discussions among participants, fostering a sense of collaboration and shared purpose.​
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Participants developed individual action plans and commitments outlining how they will implement the learnings from the workshop in their daily work. By fostering ongoing conversation and individual action, we can ensure that this training acts as a catalyst for lasting change.
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98% of the participants agreed that the training built on their understanding of the Responsible Bystander role.
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96% of the participants agreed that they felt more capable in their role as a Responsible Bystander following the training.
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100% of participants found value in the training.